Privacy policy

When you request an estimate, we use the contact, property and job details you enter to provide and follow up your quote. Our lead system receives these details through Zapier and GoHighLevel.

Lovable counts page visits, site performance and, where enabled, clicks. Its visit counting does not use advertising cookies. You can control optional analytics through Cookie settings.

With advertising permission, the Meta Pixel sends Meta PageView events. When you successfully request confirmation of a roof cleaning estimate, our browser and secure server can each send Meta a Lead event. A shared event ID prevents Meta counting those two reports as separate leads.

Meta may receive your IP address, browser and device information, cookie identifiers and the page you visit. For a Lead event, available email, phone, name and postcode are normalised and securely hashed before they are sent. Meta uses this information for marketing measurement and optimisation.

Estimate views, rejected estimates and gutter quotes do not create Lead events. Server events use a clean quote-page URL without personal details, and the Pixel does not load on pre-filled quote links containing personal details.

Read Meta's privacy policy for how Meta handles data.

In the UK, EU/EEA, Switzerland and Canada, the Pixel stays off until you accept advertising cookies. We keep a record of the advertising choice, its time and the privacy notice version so our server can check permission before sending a Lead. Customer matching details require explicit acceptance.

You can reject tracking or withdraw acceptance at any time through Cookie settings in the footer. A later refusal stops new browser and server events. We also respect your browser's Global Privacy Control signal.

Questions about your details or privacy choices? Contact Somerset Roof & Gutter Cleaning on 01458 269552.